Frequently Asked Questions

1. What services do We R1 Cleaning Crew provide?

We provide comprehensive cleaning services including Rough Cleaning, Spiff / Light Cleaning, Final Cleaning, Exterior Cleaning, Commercial Cleaning Services (One Time / Recurring, Deep Cleaning, Carpet Care, Upholstery Care, Disinfecting and Sanitizing, Floor Care, Outdoor Maintenance), and General Janitorial and Day Porter Services.

2. How do I book a service?

You can book our services through our online form available on our website. Fill out the form with the necessary details and a crew member will contact you.

3. How quickly can I expect a response after booking a service?

Our team usually responds within 24 hours of receiving a service request.

4. Do you offer cleaning services for any type of building?

Yes, we offer services across various industries including Commercial, Educational, Government, and Healthcare buildings.

5. What areas do you serve?

Please contact our customer support for specifics on the areas we currently serve.

6. Do you provide all the cleaning supplies and equipment?

Yes, We R1 Cleaning Crew provides all the necessary cleaning supplies and equipment.

7. What measures are you taking to ensure safety during the COVID-19 pandemic?

We strictly follow all recommended safety guidelines including wearing masks, maintaining social distancing, and regularly sanitizing our equipment.

8. What if I need to cancel or reschedule my appointment?

We understand that schedules can change. Please contact our customer service at least 24 hours before your scheduled service time to cancel or reschedule.

9. Do you offer any training programs?

Yes, we collaborate with El Camino College's Community Education and Professional Development initiative to provide a Custodial Training Program.

10. How can I get more information about your Custodial Training Program?

For more information about the Custodial Training Program, contact El Camino College Community Education at 310-660-6460 or email [email protected].